Visiting the Studio
If you would like to visit me in person, try on some samples and have a chat about your dress I would love to meet you!
I have a range of sample dresses from a size 8 to around a size 24. If there is a particular dress you like it's always worth asking before you visit to see what size I have it in and to make sure it's available.
You are able to order sample designs without any changes, or if you see something you like but its not quite right we can adapt the dress to your specifications. Alternatively if you have a dress in mind that you would like me to make, or even if you only have a rough idea, I can offer a fully bespoke service.
Even if all you have are a few images and a basic idea we can chat together, try on some samples, look at fabrics and trims and try to put together an idea of what you would like.
Consultations are absolutely free and without obligation. I am happy for you to take photos of dresses and go home and think about everything before you make a decision.
If you would like to book a consultation;
The first thing to do is send me an email firstname.lastname@example.org
Please let me know a rough idea of what you would like, whether it is a standard design, or a fully bespoke dress. Let me know the date of your event/wedding. Let me know when you would like to come in and see me. I am available 7 days a week and am happy to do evening and weekend consultations.
Your consultation will last around an hour and I am happy for you to bring along a friend, but due to space it is best to limit it to one or two.
I currently accept two forms of payment. Bank Transfer and PayPal. Once you are happy with your design and ready to pay I will send you an invoice.
I am happy to offer payment plans to help spread the cost of your dress.
If you decide you would like me to make your dress then I am happy to take measurements at our first consultation. If you would like some time to go away and think about it before making a decision then I am happy for you to come back and see me to take a set of measurements.
I will make your dress to fit you perfectly, whatever your shape or size and would never encourage anybody to change their shape or lose weight for a wedding or event. However, I have a lot of clients who have wanted to do this so I would always suggest having your measurements taken once you know your weight will not be changing too drastically.
It is always possible to come and see me, we can design your dress, I can book in your date and then we can do measurements further down the line once you feel ready.
Returns, Refunds and Cancellations.
I am happy to accept cancellations within 7 days of placement of order. Please email me stating that you wish to cancel. If payment has been made by BACS I can issue a full refund. If payment is made via PayPal a small admin fee will be incurred.
All of my dresses are made to order, I do not hold stock items and due to the bespoke nature of my work I am unable to accept returns. Every dress I make is made to measure for each individual client and is one of a kind.
This does not affect your statutory rights pertaining to faulty or damaged goods. If your dress is faulty I will endeavour to fix the fault, or offer a refund, whichever is preferred. Please contact me in the first instance to discuss the issue.
Please note that all dresses leaving my studio are photographed and carefully inspected for any defects so we know the condition they will arrive in.
After Elizabeth cannot be held responsible for items damaged in transit so please check your dress upon delivery before it is signed for.
After Elizabeth cannot be held liable for any damage caused to garments by incorrect cleaning or storage. Please ask if you are unsure how to care for your garment.